Privacy Policy

Last updated: May 7, 2025

1. Scope

This policy applies to all websites and applications provided by TechEdKnow, including any mobile or web-based tools listed on our Apps page. If you’re an educator, administrator, or student accessing our services on behalf of a school or district, please read this policy carefully—it describes your rights and responsibilities under applicable laws such as FERPA, COPPA, and GDPR.

2. Information We Collect

2.1 Information You Provide Directly

• Account & Profile Data: Name, school or district name, email address, role, and password (securely hashed).
• Student Rosters (Optional): Class lists or student IDs you upload; data remains within your institution’s partition.
• Support & Feedback: Messages, email address, and any attachments when you contact us.

2.2 Automatically Collected Data

• Usage Metrics: Feature usage (module opened, date/time, duration) for product improvement.
• Device & Log Data: IP address, browser type/version, operating system, crash reports.
• Cookies & Similar Technologies: Session maintenance, preferences, basic analytics.

3. How We Use Your Information

• Provide & Improve Services: Authenticate users, maintain settings, deliver functionality, prioritize features.
• Security & Fraud Prevention: Detect/prevent unauthorized access or abuse.
• Communication: Transactional emails (password resets), optional announcements, newsletters (with consent).
• Legal Compliance: Respond to lawful requests or enforce our Terms of Service.

4. How We Share Information

• Within Your Institution: Data visible only to users in your school or district.
• Service Providers: Third-party vendors (hosting, analytics, email) use data only as needed.
• Legal Requirements: Disclosure if required by law or to protect our rights.
• Business Transfers: In a merger or acquisition, data may be transferred but your rights remain protected.

5. Student Privacy & COPPA

If you collect information from children under 13, you must ensure parental consent is obtained. We do not knowingly collect personal data from children without proper consent, and we provide tools to manage or delete such data.

6. Educational Privacy & FERPA

• Institution-Controlled Data: Student records are “education records” under FERPA and remain under your control.
• No Advertising: We never sell or use student educational records for marketing or advertising.

7. Data Security

• Encryption: TLS in transit; sensitive fields encrypted or hashed at rest.
• Access Controls: Authorized personnel only; all access is logged.
• Regular Audits: Security reviews, vulnerability scans, and penetration tests.

8. Data Retention

We retain personal and usage data only as long as necessary to fulfill the purposes above or to comply with laws. You can request deletion of your account and data by contacting us.

9. International Transfers & GDPR

For EEA users, we rely on standard contractual clauses and safeguards to transfer data to the U.S. You have rights under the GDPR—access, correction, restriction, and deletion—by contacting us.

10. Your Choices

• Access & Update: Log in to view or modify your profile.
• Cookie Preferences: Manage via your browser (may affect functionality).
• Marketing Opt-Out: Use the “unsubscribe” link or contact us directly.

11. Third-Party Links

Our site and apps may link to external services. This policy does not apply to those services; please review their privacy policies before sharing information.

12. Changes to This Policy

We may update this policy when practices or legal requirements change. We’ll post the revised date at the top and, if material, notify you via email or in-app announcement.

Contact Us

TechEdKnow
Email: greg@techedknow.org